Return Policy

Last updated: December 6, 2025

We want you to love your purchase. All of our products are made to order, printed especially for you after you place your order. This approach helps reduce overproduction and waste, but it does mean we have specific guidelines for returns and exchanges.

Return Eligibility

We accept returns within 30 days of delivery for the following reasons:

Please note: Because each item is custom-made for you, we cannot accept returns for change of mind, incorrect size selection, or if you simply no longer want the item.

How to Request a Return

If you believe your item is defective, damaged, or incorrect, please contact us as soon as possible with:

We'll review your request within 1-2 business days and provide instructions if your return is approved.

Return Shipping

For defective, damaged, or incorrect items, we'll provide a prepaid return label at no cost to you. You won't need to pay for return shipping when the issue is our responsibility.

Refunds

Once we receive and inspect your returned item, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

Exchanges

We don't offer direct exchanges at this time. If you need a different size or design, please request a return for a refund and place a new order for the item you want.

Non-Returnable Items

The following items cannot be returned:

Damaged in Transit

If your item arrives damaged, please take photos of both the packaging and the product and contact us immediately. We'll work quickly to send you a replacement or issue a full refund.

Questions?

If you have any questions about our return policy or need to start a return, please contact us at:

Email: support@yourstore.com

We typically respond within 24 hours during business days.