Privacy Policy

Last Updated: December 2, 2025

1. Information We Collect

Personal Information:

• Name
• Email address
• Shipping address
• Phone number (if provided)
• Payment information (processed securely through our payment provider)

Technical Information:

• Cone dimensions you enter (top diameter, bottom diameter, height, angle)
• Browser type and version
• IP address
• Device information
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your stencil orders
• Calculate custom patterns based on your specifications
• Communicate with you about your order status
• Send shipping confirmations and tracking information
• Respond to customer service inquiries
• Improve our service and website functionality
• Send occasional service updates (you can opt out anytime)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Printing Partners: To fulfill your custom stencil orders
• Shipping Carriers: To deliver your orders (e.g., USPS, FedEx, UPS)
• Payment Processors: To securely process transactions
• Legal Requirements: If required by law or to protect our rights

4. Data Security

We implement reasonable security measures to protect your information, including:

• Secure SSL/TLS encryption for data transmission
• Secure payment processing through trusted providers
• Limited access to personal data by authorized personnel only
• Regular security reviews and updates

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking

We may use cookies and similar technologies to:

• Remember your preferences
• Analyze site traffic and usage patterns
• Improve user experience

You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill orders and provide customer support
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Order and dimension data may be kept for operational improvements and customer reference.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Object to certain data processing activities

To exercise these rights, please contact us at [YOUR EMAIL ADDRESS].

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and to request deletion.

12. Contact Us

For questions about this privacy policy or our data practices, please contact us at:
Email: [YOUR EMAIL ADDRESS]
Address: [YOUR BUSINESS ADDRESS]